What does “On Hold” mean for an order?
Published Date:
20 May, 2026
Updated Date:
20 May, 2026
What is happening
The order has been received, but payment is not yet confirmed.
What you can try first
- Confirm the payment has been received
- Update the status to Processing if payment is confirmed
Contact TDN Support if:
- You are unsure how to update the order
What TDN will handle
- Assist with updating order statuses.
