Contact
How to reach us
Client support channels, business hours, and booking options
for new conversations
Get in touch
Monday through Friday · 9:00am to 4:00pm Central Standard Time (GMT-6) · Excluding US holidays · We do not observe daylight saving
Submit support requests, task questions, and account details here.
Phone
Call us directly during business hours.
SMS
For text-based communication during business hours. This number is for SMS only and cannot be reached by phone call.
For client requests and task follow-ups.
Live Chat
Available on the TDN site during business hours.
For urgent issues:
If your site is down, your checkout is broken,
or a lead form on paid traffic is affected,
add "URGENT" to your subject line or message.
We treat these as immediate priority,
ahead of the standard queue.
Book a call.
If you are evaluating TDN for a specific project or service, the calls below are the starting point. Each one is a 30 to 45 minute working conversation: we review your setup, identify the real friction, and tell you whether there is a fit.
Discovery Call
For businesses evaluating whether Martech or a Managed Plan is the right fit. We review your current stack, find where things are breaking or unmonitored, and map a specific starting point.
Scoping Call
For businesses evaluating a new build or infrastructure rebuild. Bring your current platform stack and your next six months of plans. We scope the build before anything is priced.
Strategy Call
For businesses with a running system that is not converting at the level it should. We look at the funnel, the data, and the gaps, then come back with specific observations.
